They may be a perfectly respectable vendor and I support your decision not to name names but, advertising that you have something in stock when you don't is just bad business. If it was an honest inventory mistake, just admit to it and move on. Being shady or not forthcoming with info only makes the situation worse.

There is an argument to be made for naming names however. A few months ago a certain (former) member of this board was d*cking people around on trades. He got away with it for a while too because none of us wanted to call him out in front of everybody. :-)

I say keep it out of the papers unless you think they're doing this to all their customers.
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Fantastic idea and done! Thanks for the advice.

MCS
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If you're still unable to get these in a bit, Scott, let me know and I can hook you up. They're everywhere around these parts...
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pm inbound
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That makes the situation much more difficult. I understand your concern.
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Booyah?:-)
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Who'd you PM? Cigar Pope?

MCS
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He never actually said he pm'd you.
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Pm is stuck in customs
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I was really counting on that PM for prom.

MCS
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Some agent is probably going to take my pm home and enjoy it
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I have that happen ALL the time, where a vendor says they have something in stock, lets you order it, lets you pay for it, charges your card, then tells you it is "Backordered" and could take like 3 weeks...

As far as I am concerned, it is dishonest to accept money without having the items in stock (what happens if they never come?), and I refuse to use vendors who use this practice (after I find out, of course)...

There are PLENTY of great places to buy cigars...

JMHO...

~brooks
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What Perry really meant.:-)





That sucks, Scott. I remember you making the post almost two weeks ago stating that you just made this purchase. It sucks even worse when it's a purchase that you get really excited over.:-)
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Ha ha ha ha ha ha ha, I havent laughed that hard for a while, thanks Scott.

All I can say is what the Great Gildersleeve would have said in this case, the great man would have said Zeek!
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A respectable vendor would have called you to let you know they were back ordered before charging your card.
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Sometimes online inventory and REAL inventory numbers get out of line and things get ordered that we don't have at that time. That person always get's an email or phone call to let them know the status and I allow that person the choice to keep their order in place or cancel. I never charge anyones card until the box is ready to be sealed and postage affixed.
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I'll keep you in mind for my next order!:-)

MCS
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:-) :-)
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Leaf and Ale is good people :-)

~brooks
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And that's how it should be. It's understood that there is a delay in inventory updates on websites. That doesn't give any site the right to take someones money for an item they aren't prepared to ship out immediately. I say, call the place out so we may all be warned of their shady practices and lax customer service..
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