I am admittedly a couple years out of the "current" loop here, but when I checked Palio and Esencia's site today, it was like it had been frozen in time. no new events or updates since the end of 2010.

Now I love my Palio, and I know they are still in business, I just picked up a Palio for my uncle a few months ago. This thread is in no way at all meant to reflect badly on them as a company, I remember them being great people and I will continue to buy their products!!

But where did the marketing go? It's like they kept on running the company but dropped 100% of the web & marketing presence, no events, nothing?
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Not sure. Maybe trying to get by on reputation or word of mouth alone.
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As long as Esencia cigars remain tasty and Palio's great customer service continues, they can never advertise again and I'm good with it.
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Maybe they have a great reputation and well established products so they don't need any "presence" anywhere? This comes from checking up about the dull Palio cutter I'm assuming.

Or maybe..... just MAYBE.. they market that Justin Bieber perfume now and don't want anyone to know..... :-)
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yep, was looking into whether I wanted to send it back in or wait to pass by a store that carried em.
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I'll check if our lounge carries it, if not then that's just an excuse for us to go on a little roadtrip. :-)
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I know I do my part. I love that cutter.
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I didn't see em in the case... but I didn't really look either... I knew it was getting dull, but didn't realize just how dull till I used yours :-)
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Francis, I know Marc will be more than happy to answer any questions directly or provide any customer service you might need. Shoot him a PM.

http://www.cigarasylum.com/vb/member.php?u=796
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Marc is good people, I met him briefly 3'ish years ago, but I had forgotten he was on here too :-)
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Azon Cigar Lounge on the Road Trip, it was a good day.
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Where did we meet?

Since having the kid, the past few years have been a blur. I blame it on "baby brain" :-)

~Mark

PS - Thanks for the kind words y'all!
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I do believe that this thread is about Palio and Marc Aub, OpusEx. Could be wrong, however.
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My bad, was reading two threads at the same time :-)
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lol! I think you're right bro.:-)
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Just blame it on the baby brain :-) :-)
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Francis,

The website may not have changed much, but I can tell you that the new products that Palio will be unveiling at the IPCPR this month are nothing but pure awesomeness!

disclosure: other than Marc being a personal friend of mine, I have no official connection to BTOL, Palio, or Esencia.
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Mo -- maye you you talk with your friend about a GB :-)
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Ugh... I have a big bone to pick with Palio..... namely, I only have 5 cutters. I need more :-)
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Just wait Tyr, just wait.
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