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All Cigar Discussion>I (heart) Rob & Patrick @ Taboo
Drazzil 06:50 PM 02-23-2009
So. I go to place an order at Taboo Cigars on friday, I've placed a few orders, but I'm not what you would call a heavy customer. I place an order on friday. I get laid off the same day.

I call Patrick at Taboo and ask if he can hold the package, and that I get laid off. He says call me back and I will see what I can do. I call back later and they catch it at the post office. We shoot the **** for a little while and I thank him for catching the package.

Today I get this:

Image

In this:

Image

I call Patrick and tell him, "Dude, you weren't able to catch the package?"

He says

"Is it long and rectangular?"

I say

"Yeah"

Patrick says

"Yeah thats just a little something me and Rob sent you, a free sampler ten pack"

Needless to say I was speechless, and babbling, and trying to keep track of two conversations at once. I had to let go of Patrick to talk to financial aid at my school, but *DAMN*

I am going to have to spend a lot more money at Taboo when I have it
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Rockestone 06:52 PM 02-23-2009
That is awesome!! Great job Rob. That is what going the extra mile is all about.:-)
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elderboy02 06:52 PM 02-23-2009
Nice job Rob and Patrick! :-)
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Kreth 06:53 PM 02-23-2009
Very nice, guys!
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Bax 06:56 PM 02-23-2009
There's only one way to say it, Taboo Rocks! :-)
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Skywalker 07:00 PM 02-23-2009
Sorry to hear about the layoff!!!

But great cigars to ease your suffering!!! Priceless!!!

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Smokin Gator 07:23 PM 02-23-2009
Now that is what I call class!!!
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rizzle 07:25 PM 02-23-2009
Makes we want to do business with them. Awesome gesture.
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hotreds 07:26 PM 02-23-2009
Taboo deserves our support as they are a BOT'Ls and SOTL's best friend!
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blugill 07:30 PM 02-23-2009
They are great guys!
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BlackIrish 08:02 PM 02-23-2009
That's one of the most impressive examples of customer care I've ever heard of. Thanks for letting us know so we can show them that a small act of generosity will pay off for them fifty-fold.
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Homebrewer 09:07 PM 02-23-2009
I was just telling them how great they are when I was ordering the Oliva V/Taboo email special. I really appreciate their service and low prices.
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jpan 09:21 PM 02-23-2009
Note to self..........Buy more Tatoo :-)
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MithShrike 09:23 PM 02-23-2009
Rob and the crew are a class act.

:-)
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BC-Axeman 09:25 PM 02-23-2009
Originally Posted by jpan:
Note to self..........Buy more Tatoo :-)
Oh, man, this is a great opening! Someone, quick!
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chippewastud79 09:26 PM 02-23-2009
Very nice gesture :-)
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jpan 09:34 PM 02-23-2009
More signs of the problems with drinking and posting :-):-)
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mcmoyer 10:15 PM 02-23-2009
Great folks!!

:-)
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rlaliberty 11:22 PM 02-23-2009
I can not imagine ANY other company that would do that for a customer. Simply amazing.
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CoroHo 10:14 AM 02-24-2009
^^^^ Agree!

Way over the top, Taboo!
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