Last week I was an idiot and dented my XR driver. I was down about it all weekend. Today I took it into the local shop not expecting much. They said they couldn't fix it but would call callaway for me and sure enough they said they would just send a whole new driver. Needless to say I am pretty impressed with the customer service of both Callaway and Bobicks (my local golf shop in Ft. Wayne). If you're one the market for a new driver I recommend Callaway they make a great club and have amazing customer service.
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I can second that for the customer service. Bought my sons drivers off Amazon. They sent me the right handed 5 wood and couldn't replace it with the left. I emailed Callaway and the next day I had a shipping label to send it back and a week later he had his left handed one to match the others.
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