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Accessory Discussion / Reviews>Palio
Smoking Dragon 04:49 AM 06-11-2009
About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!! :-)


Sarge
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goalie204 05:21 AM 06-11-2009
Originally Posted by sergeant smoky:
About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!! :-)


Sarge
:-)
[Reply]
SmokeyNL 05:42 AM 06-11-2009
It's a cutter I would recommend to anyone, not only because of the great cut, but also because of the great service.

I had the pleasure of meeting Marc, the owner at a herf in Mass. during the trip, this guy has a passion for his product unlike anyone I met before.
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Don Francisco 05:56 AM 06-11-2009
Lifetime guarantee - that's why I stock them.
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Wanger 06:13 AM 06-11-2009
Out of the cutters I have, I use my Palio the most. It's not the flashiest, but it does what you need it to do. That being said, I would possibly look to get one in a different color if it were available. :-)
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kelmac07 06:16 AM 06-11-2009
I used to use my Zikar...that was before I bought my Palios. Only cutter I use now.
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CueTheMusic 07:34 AM 06-11-2009
I love my Palio.
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Smoking Dragon 07:44 AM 06-11-2009
What surprised me the most is that my old Palio was in pieces and missing the blade on it.
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Skywalker 07:48 AM 06-11-2009
Good report!!!:-)
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poker 08:08 AM 06-11-2009
Palio is all I use.
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groogs 08:18 AM 06-11-2009
I have to agree with the others here, that Palio is a great cutter. After I bought mine I got rid of all my other cutters. I don't see myself ever using any other cutter, except maybe my pocket knife when my Palio isn't handy.
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icehog3 08:59 AM 06-11-2009
A cut above. :-)
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skullnrose 09:07 AM 06-11-2009
Originally Posted by sergeant smoky:
What surprised me the most is that my old Palio was in pieces and missing the blade on it.

Palio is a stand up company. Dare I ask how that happened?
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Smoking Dragon 09:10 AM 06-11-2009
I was clipping a cigar (duh). I was flinging the clippings out my car window and lost control of the cutter. I went back to look for the blade that became dislodged. I was thinking that if I didn't have the complete cutter, the warranty would be no good. But to no avail, could not find the missing blade.
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thebiglebowski 01:48 PM 06-11-2009
Originally Posted by sergeant smoky:
About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!! :-)


Sarge
spontaneous combustion?! :-)
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Jasdav16 01:54 PM 06-11-2009
Another very satisfied Palio owner here...used a few different ones over the years and my plain black Palio is definitely my go-to cutter.
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BlackDog 04:15 PM 06-11-2009
Jeez, Palio love. Get a hotel room will you guys?

:-)
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TanithT 04:30 PM 06-11-2009
I love my new Palio, which was a gift from SmokeyNL, a truly grand and generous BOTL. :-)
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kgoings 04:45 PM 06-11-2009
i <3 Palio!
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Clampdown 05:12 PM 06-11-2009
I just traded mine in for the new Palio (they changed the mold once again), and really love it. It has more substance and if I drop it Im not in fear of it exploding into pieces on the ground.
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