So I ordered 100 bucks or so worth of cigars from CI today. When I went to the confirmation screen it had some old address in alabama on it. I went into ****** and changed the address and when I got back to the confirmation screen, there was my new address. I the selected 2day shipping to AK/HI for an extra 20 bucks and was like "yeah I'm gonna get some cigars on Thursday". I confirmed my order and somehow they managed to ship it out to Alabama even though the "ship to" address was Hawaii when I hit the confirm button, and they charged me Hawaii shipping.

So I called em up and they said they'd figure out what went wrong and get back to me. Hoping for a good result here. Hopefully CI has good service. Thoughts??
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I think you will enjoy your cigars!
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You'll be satisfied. :-)
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:-)
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I personally like CI's service. I don't like how they don't like to haggle obvious deals, but as a company they reserve the right to be dicks.
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They have good customer service.
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Well they just called me, they've redirected the shipment to Honolulu and credited me 11.00 because I'm not going to be getting it in 2 days. I'm very impressed with them, I was honestly expecting this to be a lot of trouble to fix.
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they have done that to me before they fixed it though
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Should be fine brother!!! Never had a bad experience with CI :-)
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They are really good and I've always gotten mine quick out here
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CI is the best in the business, prolly already on the way!
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I love CI..! Many orders with them, 2 problems.. Fix fast and the right way.
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Yea! they sent you my shirts...:-)
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CI, in my favor.. Can't complain.
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You guys know Cbid is part of CI, don't you? Great bargains there...:-)
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Neuromancer ? I know that guy :-)
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Glad to hear it got cleared up. I'm sure they've seen just about every potential shipping snafu, and they've got it down to a science.
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What part of Alabama are you from OP?
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What do you mean, exactly? :-)
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I'm from the Boaz/Albertville are about 40 miles south of H'ville.
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