If the vendor has no relationship with Palio and gets them from a secondary source, what would be the vendor's incentive to hand over a new Palio and go through Palio for the replacement? In other words, is a vendor who sells Palios that they don't get from Palio actually a "Palio vendor"?

Now Palio itself is topshelf and would replace or repair it through the mail regardless of where you bought it, but I myself would just as soon go through someone that Palio has an established relationship with. 6 one way, half dozen the other. :-)
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Now remember,,,my deal was for inventory that was pretty easy so I am not ready to comit that these guys are "the bomb" until I get some serious premium cigars without a hitch from them. I wasn't taking a real risk in that my credit card protects me from bad deals. I am going to order some 5 paks for premium cigars and see how they do with those before I give them full credit.

LOL,,,c'mon,,,don't be afraid of the dark side,,,laught at CBID and blow smoke in the face of cut rate cigar places,,,I have about 15 deals I want to do with these guys,,but one step at a time.:-)
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i went to HELP to check weather they do shipping to my country..and below is what they state;
when i go all the process and then i find out they only ship to US and Israel!

come on! might as well state it clear "We only ship our cigar to Us and Israel ONLY"

what a waste of time:-)
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For those of you who are tempted by the pricing at this site but don't want to risk ordering from someone that isn't really well known if you call Holts customer service and send them the links to what you want they will honor the Egar price. Just a heads up. :Tu
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Now THAT is some great news!!!!! :-)
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Thanks for the tip Coastie.
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Horrible service. The owner has worse attitude then people that work for him . Do not order anything from this site!!
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Welcome to Cigar Asylum. Glad to have you here.
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I had the worse experience with this company lately, placed an order and they NEVER sent a tracking number, sent FOUR letters no response.

Found out today the order is on back-order , again no letter of communication

Had to call them and found this out and complained about they never responded to any of my 4 emails. they seemed to have found my comment a irritation more then helping improve customer relations.

And there email is not even available on there sight, you have hunt to do it through the comment page, frickin joke

I could give a chit if there prices are good, you can offer me a new car at one dollar but if your out it means squat
NEVER AGAIN
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