CigarDood 08:58 PM 01-26-2013
I'm still smoking these. Great cigars.
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Very sad....since I posted to this thread in October, I've had about a dozen of these....probably 7 to 9 had construction issues. I've been very disappointed with the construction of the core line in recent months. An Illusione without a tunnel or canoe is a special cigar, but also, increasingly rare.
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vudu9 12:33 PM 01-27-2013
He guys. I posted this in another forum, and will post here as well.
Normally, construction issues are a rarity when it comes to my cigars. As a matter of fact, I'm at the Airport on my way to Nica/Hondo. I will hand deliver this thread and we will make sure they get what you guys are saying. As ALWAYS with my cigars, if you ever have issues in the future, please take them back to your place of purchase. All AUTHORIZED illusione retailers should replace the affected product. NO QUESTIONS ASKED. This is my guarantee to you.
Best -
Dion.
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Dion,
Thanks. I was the one who started the thread over at the other place, so I apologize for 'piling on' over here. I hadn't seen your remarks over there yet. I greatly appreciate your personal attention to this. It has been sad for me, as I think you have some of the best blends anywhere. Good luck on getting this fixed. Thanks again.
-Dave
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vudu9 01:08 PM 01-27-2013
Originally Posted by dave:
Dion,
Thanks. I was the one who started the thread over at the other place, so I apologize for 'piling on' over here. I hadn't seen your remarks over there yet. I greatly appreciate your personal attention to this. It has been sad for me, as I think you have some of the best blends anywhere. Good luck on getting this fixed. Thanks again.
-Dave
No worries buddy. Feedback is extremely important. Thank you.
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cobra03 03:39 PM 01-27-2013
Got a box of these coming in tomorrow. Love this cigar. Never had any issuses in the past so hopefully that stays true. But they are a hand made product so anything is posssible .Its nice to know the owner stand behind them if there is an issue.
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