Ben Edelman is an associate professor at Harvard Business School, where he teaches in the Negotiation, Organizations & Markets unit.

Last week, Edelman was overcharged 4 bucks on a $53.35 order, big mistake by the Chinese restaurant.

If you’ve ever wondered what happens when a Harvard Business School professor thinks a family-run Chinese restaurant screwed him out of $4, you’re about to find out.

it's worth scrolling down to read all of the email exchanges, in my opinion the guy is a tool, a huge tool.

In addition to teaching at HBS, Edelman also operates a consulting practice where he advises clients like Microsoft, the NFL, the New York Times, and Universal Music on “preventing and detecting online fraud (especially advertising fraud).” (That’s from Edelman’s own website, which it seems safe to presume is always kept up to date.)

He graduated summa cum laude from Harvard College. He has a Ph.D. in economics from Harvard University, and a law degree from Harvard Law School.

Ran Duan moved to the U.S. from China when he was 3-years-old. His father had hoped to support the family with a career as an opera singer, but when that didn’t pan out, Duan says “like all Chinese families we decided to open up a restaurant.”

Oh and the food? Edelman admitted: “It was delicious.”

If I was this guy, I probably wouldn't eat there again, or at least not order under my own name :-)

http://www.boston.com/food-dining/re...rXP/story.html
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I hope he gets hit by a bus....douche!

In my best Matt Damon Bahston accent "let's got to Hahvad and **** up some smaht kids"
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I read that earlier. My first thought was that it might be very unfortunate to be the child of someone so petty and so vindictive.
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:-) :-) I love that movie.
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Lawyers, stamping out the American Dream one immigrant at a time.
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I feel bad for both of them. The restaurant owner is being treated very unfairly by this guy. I also feel bad for this guy complaining. He must not be happy. Ever. I wouldn't want to have that type of outlook all the time.

Sadly, I've dealt with a few customers like this over the years. No matter WHAT you do, they will never be happy. Some even take it to the point of trying to make me feel as miserable as they do. I finally learned not to take it personally. It's their issue, not mine.
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It seems that Mr. Ben Edelman is simply on a crusade to see just how unfeeling and unethical a human being can be. He should be very careful, as there IS such thing as karma and he is right now, on the wrong side! Things WILL eventually come back to haunt his selfish azz many fold worse than what he is doing now. :-)
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After reading the article, there were a few consequences I thought of for Mr. Edelman, but unfortunately, are not "printable" for the virgin members of this forum:-)
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Sadly I have to admit I grew up with people like Mr Edelman even related to one of them. I cant wait to see what Karma does to him!
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I have a local, and also Chinese, restaurant that does this all the time.

Once I did have an old take-out menu that was differently priced, but I swear, I order the same meal there every time and it's a different price each time. The receipt is written in chinese with nothing but a total at the bottom. I jokingly tell my wife each time we order I wonder how much it's going to be this time. It's annoying as heck. I've politely pointed it out to them when I get overcharged by $1-2, but I'm not wasting more than a minute of my time to let them know and hopefully it will get fixed. Still hasn't happened.

So I understand where Edelman came from, but $4 and ask for 3x that as damages or threatening to elevate this to authorities and the constant replies when the owner tried to make it right with him is what made him a douchebag imo
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They don't call us residents of the Commonwealth "Mass Holes" for no reason. What a kucker.:-)
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I used to fight Verizon over money all day long. I'd call them every time I had a free minute just to jerk them around. But just because they were lying, stealing whores.
Eventually I got over it and paid them 350 bucks just so I'd never have to speak to them again.
I can get where the professor is coming from, but I'd hope his time could be better spent. Like torturing Verizon. :-)
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What a

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If you scroll down, there's a few more stories about the douche. Seems he did this once before a few years ago.
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Yes this guy is a dick with nothing better to do than jerk around small business owners, it's clear he has a history of bullying them and most go home and rub at least one out right away. People like this are worse than useless, right up there with class action lawyers that collect 10s of millions of dollars in verdicts and give the plaintiffs .35 cents a piece.

I do like the guy below though.

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https://www.youtube.com/watch?v=iayLBI7nsE0
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Classic movie.

:-)
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