My cousin has a Saeco super automatic. Not sure which model as it is a few years old. They're actually not that hard to work on if you can get the parts. I can see how they would go to metal on some parts as it may be cheaper to use non-OEM.
As for the coffee, his has never been like a real manual espresso machine; somewhere in-between espresso and coffee with a crema. Quite nice and very common in Europe, but know what it is. I have never had a "perfect" espresso from any super automatic.
For ease of use and consistancy, I do like Saeco and they had one of the best cycling teams in the 1990's with Mario Cippolini.
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