Voila Cigars!

I placed an order on Dec 27th, 2008 and have not received it as of this date. I tried to call on the toll free line at least ten times and it's always busy. I also tried to call via their local line and it comes up as disconnected. The website is also gone!

I'm stuck for $31.50, however, I will dispute it when I get the Credit Card Billing! All my order info given below!!!:-)


Cigar Venture, Inc.
Voila Cigars
7601 E Treasure Dr. #CU-24
North Bay Village, FL 33141
Toll Free: (877) 252-4938 Phone: (305) 766-9322

========= GENERAL INFORMATION =========

Merchant : CIGAR VENTURE INC DBA VOILA CIGARS
Date/Time : 27-Dec-2008 01:18:35 PM
Transaction ID : 2236662925

========= ORDER INFORMATION =========
Invoice Number : 3959
Description : Voila Cigars Order: 3959
Total : US $31.50
Payment Method : Visa

==== BILLING INFORMATION ===
Customer ID :
First Name : John
[Reply]

Thanks for the heads up!
[Reply]

:-) and for your address. :-)
[Reply]

Wonder what's about to happen?????? :-)
[Reply]

:-):-):-)
[Reply]

Man oh man, I wasn't thinking about that, as I was so pissed!!!
[Reply]

Wow; unbelievable...thanks for the heads' up there. Boy are they gonna be pi$$ed when your credit card company opens up the dispute with them!
[Reply]

My edit ability is not available for my openning post on this thread. Why is that? I only posted about 30 minutes ago!

Would a Mod. please delete my home address, from my original post, in this thread!

Thanks
[Reply]

You mean this? :-)
[Reply]

YES!!!
[Reply]

ROFL
Posted via Mobile Device
[Reply]

No fair Tom... :-)

(don't worry John, you were already in the MassHole Rolodex :-) )
[Reply]

If that's true, then I don't feel too bad with myself!
[Reply]

Should I post our listing so that John can verify it?:-)
[Reply]

I don't know this vendor, but if you take out holiday and weekend days, the vendor has only had 5 working days to fill your order at this point. And they might still be on vacation.
[Reply]

I'm not sure which calender your using, but less holidays and weekends, it's 10 working days! Also please note that I tried to call them on their toll free number and it is always busy. I also tried to call on their local number and it's disconnected. Lastly, their website is down!

Would you not consider those issues reason for concern???
[Reply]

Thanks for the update Johhny.

Given JF's history on the boards, I see no reason to second guess him. It's posts like this that keep brothers from getting screwed.
[Reply]

mr.flake has spoken....:-)
[Reply]

I'm only offering another possible explanation for the issue.

Either way I hope it works out for you.
[Reply]

Sorry to hear about your experience.

With their phone and website down, I'm pretty sure we won't be ordering from them anyhow. (unless they come back up).
[Reply]